The soaring glass and aluminum facades that wrap the Public Service Building are a welcoming, bright face in the quad. Double height pockets are carved from the building, breaking up its massing and giving each of its frontages a distinctive presence. Bus and light-rail stations pass by and drop off next to the new building, offering easy access to from across the city. A large feature stair in the entry foyer provides inviting public space that connects to an extra lobby on the second floor that plugs the 370,000-square-foot building into the city’s second sidewalk: Minneapolis’ sprawling network of skyways.

The themes of transparency and connection continue inside, even as access slowly switches from open-to-all to secured workplace. The office floors contain daylit workspaces and enclosed offices, quiet spaces for personal time, improved indoor air quality, and a top-floor conference space, café and terrace. Once scattered across various buildings in the city, 10 city departments and 1,200 employees are brought together in one building. Today, employees are just as likely to meet in transit as they are in meetings: the communicating stairs in double height spaces trace their way across the building as they ascend, their landings expanded to serve as additional breakout spaces.

In a government building requiring high security, the design still feels open and airy at every turn. The best civic spaces are not judged by the amenities they provide or the facilities they contain, but by what they encourage the people they serve to achieve. Transparency of mission and public trust in institutions will be fundamental as the City of Minneapolis begins to craft their new, collective, reflective, and pluralistic course for the future.